One way of keeping the clients in
your cleaning business is to assure them of the
safety of their property while you or your employees
clean their house or building. It is not an uncommon
occurrence in the cleaning business for clients to
complain that something is missing in their house
after it was cleaned. While you and your cleaning
crew may not be behind such loss, it will still be a
bad reputation for your business. Clients,
therefore, had learned to ask cleaning companies if
they have insurance bond before they contract the
company's services. A bond is an assurance to the
client that should something be lost in the course
of the cleaning of their house, they will be able to
recoup the loss through the insurance company.
On the other hand, an insurance bond is a protection
to the owner of the cleaning business because the
insurance company will take care of the loss
restitution of the loss should it occur. So while
insurance or bond is not a requirement to put up a
cleaning business, it is one of the necessities of
the trade.
One type of bond that a cleaning company should get
coverage for is a Fidelity Bond which aims to
protect the people you work for from theft by you or
any of your employees. Payment will be made by the
insurance company after a court trial and conviction
of the person who is involved in the theft. Clients
will have peace of mind if you let them know that
your cleaning business has fidelity bond coverage.
For sure, they will choose your cleaning company
over another company that is not covered by a
Fidelity bond.
You can choose the extent of the coverage of the
fidelity bond. You can have yourself covered solely
or you can include some or all of your employees.
You can have also coverage for only one particular
job or a series of job, or for all the jobs that
your cleaning business will handle. The premium of
the bond will be based on the amount of coverage
involved, the number of people covered, and the
number of jobs covered. You don't have to get a very
expensive bond for your business because in most
cases, allegations of thefts do not go to trial
anymore. Your bond will just be a waste of money but
in reality it is not for it makes the clients feel
good when entrusting their properties for your
company to clean.
Another type of bond that can help your business
sell is the Surety or performance bond. This bond
will guarantee that your client will get the kind
and quality of service that they paid for. If they
are not satisfied with the job done on their
property, they can go to the insurance company and
collect the amount of money they paid for the
cleaning services your company had done on their
property. Another option is for the insurance
company to get another cleaning company to complete
the cleaning of the property in question.
Whenever you bid for a job or offer your cleaning
services, your bond coverage will be a big come on
for clients to your cleaning business.
